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Have questions about our EHR platform? Our team is here to help you find the right solution for your practice.

Expert support team
Quick response times
Personalized solutions

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Contact Information

Call Us

+1 305 912 2214

Speak with our team directly

Mon-Fri: 9AM-5PM EST

Email Us

info@equilibriadiagnostics.com

Send us a detailed message

Response within 24 hours

Schedule Demo

Book a meeting

Schedule a personalized demo

30-60 minute sessions

Office Hours

Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed
Demo sessions available by appointment

Specialized Support

Get the right help from our specialized support teams.

Provider Support

Technical support for healthcare providers

providers@equilibriadiagnostics.com
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Security & Compliance

Data protection and compliance inquiries

dpo@equilibriadiagnostics.com
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General Inquiries

General questions and information

info@equilibriadiagnostics.com
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Frequently Asked Questions

Find quick answers to common questions about our EHR platform.

How quickly can I get started with the platform?

Most practices can be up and running within 24-48 hours. Our streamlined onboarding process includes data migration, staff training, and technical setup.

What kind of support do you provide?

We offer comprehensive support including 24/7 technical assistance, dedicated account managers, training sessions, and ongoing consultation.

Is the platform HIPAA compliant?

Yes, our platform is fully HIPAA compliant with enterprise-grade security, regular audits, and comprehensive data protection measures.

Can I integrate with my existing systems?

Absolutely. Our platform supports integration with most existing healthcare systems, lab interfaces, and third-party applications.

What about data migration from my current system?

Our team handles complete data migration from your existing system, ensuring no loss of patient information or practice data.

Do you offer training for my staff?

Yes, we provide comprehensive training for all staff members, including initial onboarding and ongoing education sessions.

What Our Clients Say

See what healthcare providers are saying about our support and service.

The support team is incredibly responsive and knowledgeable. They've helped us optimize our workflows and improve patient care.
Dr. Sarah Chen
Functional Medicine Specialist
From initial contact to ongoing support, the team has been professional and helpful. The platform has transformed our practice.
Dr. Michael Rodriguez
Wellness Practice Owner
The customer service is exceptional. They truly understand healthcare and provide solutions that work for real practices.
Dr. Amanda Foster
Longevity Medicine Expert

Ready to Get Started?

Contact our team today to learn how our EHR platform can transform your practice.